Rights and Responsibilities

Your Rights as a Consumer
  • Be informed of the qualifications of your counselor:  education, experience, professional counseling certifications, and license(s).
  • Receive an explanation of services offered, your time commitments, fee scales, and billing policies prior to receipt of services.
  • Be informed of the limitations of the counselor's practice to special areas of expertise (career development, ethnic groups, etc) or age group (adolescents, older adults, etc.).
  • Have all that you say treated confidentially and be informed of any state laws placing limitations on confidentiality in the counseling relationship.
  • Ask questions about the counseling techniques and strategies and be informed of your progress.
  • Participate in setting goals and evaluating progress toward meeting them.
  • Be informed of how to contact the counselor in an emergency situation.
  • Request referral for a second opinion at any time.
  • Request copies of records and reports to be used by other counseling professionals.
  • Receive a copy of the code of ethics to which your counselor adheres.
  • Contact the appropriate professional organization if you have doubts or complaints relative to the counselor's conduct.
  • Terminate the relationship at any time.
Your Responsibilities as a Client
  • Set and keep appointments with your counselor.  Let him or her know as soon as possible if you cannot keep an appointment.
  • Pay your fees in accordance with the schedule you pre-established with the counselor.
  • Help plan your goals.
  • Follow through with agreed upon goals.
  • Keep your counselor informed of your progress towards meeting your goals.
  • Terminate your counseling relationship before entering into arrangements with another counselor.

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